b'VOX POPprices. Instead, weve tried to compen- have the information in our FAQ areaJUST EZZY BEEsate for shipping fees by increasing ourabout shipping fees, but few people number of wholesalers so people canread it. Justin Jimmy, Ownershop for our products locally. Thats a lotwww.justezzybee.caof work in and of itself, though. WereHow are we handling these issues? WePractical products for childrenspending thousands of dollars to gooffer set rates for almost all shipments. to wholesale markets across Canada.Our business pays out of pocket for any overages on shipping. And while Shipping challenges do tie in withthat helps keep most of our customers staffing challenges. Shipping is anhappy, it can get quite expensive and intense position. There are multiplewe can lose whatever profit margin we procedures you need to do for eachhave on an order. That said, we do use courier or Canada Post. We also shipClickShip, where we can look through to Amazon, which has a whole otherthe various ways and costs to ship and process we need to follow. Gettingchoose accordingly.someone reliable to do all that is hard, and for us, it means providing a goodWhen it comes to shipping, theres not wage, flexible hours and training, whichreally a lot that we have control over. were happy to do. Were lucky that weCanada Post and the carriers cant have full-time staff to help us with ship- control the post-COVID pricing thatsRAVEN RISING - happening. They have to pass it downW ere a fairly new company. We ping, and were starting a scholarship to support Indigenous people who want toto us smaller businesses who then have come from a rural area to an urban area,to decide what our priorities are.just started in 2021 and shipping get an education, and find work like this. costs were already going up at that point, For us at Raven Rising, our customersor they had already increased by that are the priority, as is the safe and timelypoint. However, between late 2021 to delivery of our products. Weve chosenthe end of 2022, our shipping fees with GLOBAL INDIGENOUSto eat the additional costs because weCanada Post went up anywhere between CHOCOLATES cant compromise on shipping materials,50 to 100 per cent in some cases, largely products or packaging, and that meansrelated to fuel surcharges. ChefTammy Maki, CEO/Ownerwww.ravenrising.ca doesnt settle down.With our online e-commerce site, we our post-COVID pricing has skyrock-eted. Pricing decisions are something Artisan chocolates made withthat are looked at semi-annually, but weused to offer free shipping for purchases Indigenous ingredients may have to rethink that if the economyover $100 because we had healthy margins to offer that and cover that cost. R ight now, were challenged by the rising costs of not only carrier ship-ping but a very large hike in Canada Post rates. If we actually charge what it costs us to ship, then our customers say were gouging them or we have more abandoned carts on our site.Some consumers feel like we have controloverhowquicklyparcels move. Once it leaves our establishment,Just Ezzy Bee (seen here participating in the TV reality show Bears Lair) though, its no longer up to us. We dohad to recently raise their free shipping thresholdAboriginal BUSINESS REPORT 61'