b'NATIONAL SEMINAR PROGRAM CATALOGUEEffective Negotiating/Power Secrets of Master Negotiators NEW CommunicationDealing with Generational Gaps NEWNegotiation is the art of friendly persuasion. It is the ability to sell yourself andTodays workplace has managers who are increasingly grappling with generational your ideas. Study after study reveals that negotiation is one of the top three skillsdifferences in their work forces. Problems can and do arise from differing mindsets in life and on the job. Great negotiators become key contributors to any companyand communication styles of workers born in different eras. The frictions may or organization. Great negotiators know exactly what they want and exactly how tobe aggravated by new technology and work patterns that mix workers of different get it. Their communication during negotiations is crisp, clear and concise. Whenages in ever-changing teams. Baby Boomers, born between 1946 and 1964, are difficulties arise during negotiations, they have the ability to make the necessarycompetitive and think workers should pay their dues, workplace consultants adjustments to achieve winning solutions. In this seminar, you will gain a greatsay. Gen Xers, born between 1965 and 1977, are more likely to be skeptical and understanding of the psychology of negotiation and develop powerful skills toindependent-minded. Gen Ysalso known as Millennialswere born in 1978 ensure your success. The activities and topics that will be covered in this workshopor later and like teamwork, feedback and technology. This course presents key include the following: How Smart a Negotiator are You?A Self-Evaluation; 18strategies to be able to effectively address and take advantage of the differences in Brand New Negotiating Strategies and Tactics; 7 Key Skills of Smart Negotiators;values and expectations of each generation so that everyone is on the same page Smart Negotiation Skills Practice and Role-Play; How to Structure Your Ownand moving in the same direction! (One Day) Strategy and Tactical Negotiation Master Plan; Knowing Your Own BehaviouralInstructor: Mario Piccone Style in NegotiationsA Self-Evaluation; Understanding an Amazing Model ofAttendees: Principals, Senior Management, Middle Management, Persuasion; Whats a Person to doWin/Win or Win/Lose? You Decide; YourProject Managers, Supervisors, Foremen, Accounting, Estimators, Amazing Powers, including Some You Were Not Aware of; and Your 30-Day ActionSales, MarketingPlan for Success. (Half to One Day) Instructor: Michael GeraghtyCommunicationEffective Leadership Development NEWAttendees: Principals, Senior Management, Middle Management,No matter if you run a small business or a Fortune 500 company, cultivating Project Managers, Supervisors, Foremen, Accounting, Estimators,leadership qualities in your people is something all organizations strive for. In fact, Sales, Marketing leadership is not limited to executives and top management alone; a successful organization has responsible leaders in every department who take initiative, 5 Key Habits of Highly Successful Communicators NEW motivate those under them and move the company forward. Emerging leaders and The ability to communicate effectively with other people is the most importanthigh-potentials actually exist at every levelleadership training is all you need to skill in life and in your career. John D Rockefeller said it best: I will pay more forbring out and radiate their inherent potential and truly make them shine. This the ability to communicate clearly and get on well with others, than for anyleadership training presentation will teach attendees how to: Uncover emerging other ability under the sun. Great communicators operate on this key principle:leaders and high potentials at every level, develop a leadership mindsetessential I am 100% responsible for my communication. If there is a breakdown into evolve as a leader, attain credibility and be a genuine and authentic leader, equip communication, poor communicators blame the listener. Great communicatorshigh potentials with the tools they need for professional growth, develop leaders look in the mirror, take the blame and accept responsibility. This intensive andto fill key positions for succession planning projects, build career advancement highly interactive workshop is based on best practices in the psychology of howskills and be promotion-ready, implement an inclusive leadership development we communicate with other people. The activities and topics that will be coveredstrategy geared to a multigenerational workforce, create a roadmap for success with in this workshop include the following: An Amazing Model of Communication,a customized step-by-step result-oriented action plan attendees can put to work Key Behaviours of Successful Communicators, Sender Skills and Receiverimmediately! (Two Days) Skills, Obstacles to Communication and how to Overcome Them, 7 Skills of GreatInstructor: Mario Piccone Communicators, Best Practices of Great Listeners, 7 Key Psychology Needs thatAttendees: Principals, Senior Management, Middle Management, Make People Tick, How to Read People, A Powerful Model of Persuasion, HowProject Managers, Supervisors, Foremen, Accounting, Estimators, to Influence People when You Have No Authority, The 7 Keys to Personal Power,Sales, MarketingPersuasive Strategies and Tactics, Think Win-Win, How to Deal with Difficult People and Situations, Your Action Plan for the Next 30-90 Days. (Half to One Day)CommunicationEssential Skills for Key Site Supervisors NEWInstructor: Michael GeraghtyThis course presents key strategies for on-site Supervisors to be able to effectively Attendees: Principals, Senior Management, Middle Management,communicate and deal with the various real-life situations taking place on a Project Managers, Supervisors, Foremen, Accounting, Estimators,daily basis. Lets face it, as supervisors are tasked with the responsibility of needing Sales, Marketing to get the job done on time and on budget, they need to do it with a multicultural and multi-generational workforce. Problems can and do arise from differing CommunicationStress, Anger Management NEW mindsets and communication styles of workers born in different eras. The frictions This course focuses on what stress is in the workplace and how to deal with it onmay be aggravated by new technology and work patterns that mix workers of a daily basis. Some of the key areas discussed will be: What is stress and the stressdifferent ages in ever-changing teams. The course offers the opportunity for a cycle and how to develop and strengthen your inner resilience, identifying habitualnumber of real-life discussions taking place and everyone gets to learn and patterns that are causing the stress, Physical, Emotional and Mental Impacts, Stressacquire knowledge and tips from others in the group! (Two Days) Test and Stress Management, Distress and Burnout, how to maximize positiveInstructor: Mario Piccone stress and minimize negative stress, understanding what anger is and WHY youAttendees: Foremen, Supervisorsget angry, and discover your anger type. (One Day) Instructor: Mario PicconeTime Management NEWAttendees: Principals, Senior Management, Middle Management,Personal time management skills are essential for professional success in any Project Managers, Supervisors, Foremen, Accounting, Estimators,workplace. This course will allow participants to learn critical time management Sales, Marketing strategies, which will allow them to control their workload rather than spin their wheels everyday reacting to crisis after crisis putting out daily fires. By learning how to focus on the tasks and activities that will result in the greatest daily productivity, stress declines and everything starts falling into place. The participants will be given a skill set that includes personal motivation, delegation skills, organizational tools and much more! (One Day) Instructor: Mario Piccone Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen, Accounting, Estimators, Sales, Marketing50 www.mcac.ca'