b'Tracking results : For over a year now we have beenSuivi des rsultats:Depuis plus dun an maintenant, surveying members every quarter. Among other metrics, thenous menons une enqute trimestrielle pour suivre la surveying process tracks members satisfaction with HRAIssatisfaction des membreslgard des services de RG de GR services. We are seeing member satisfaction inchinglICCCR. Nous constatons que la satisfaction des membres upwards, but it is too soon to celebrate quite yet. We have lotsaugmente progressivement, mais il est encore trop tt pour se of work to do in the coming months to fully meet your needs. rjouir. Nous avons beaucoup de travailfaire.Helping set the government agenda : Developing theAiderdfinir le programme du gouvernement: capability to help set the governments agenda is a longer-termLICCCR sefforce depuis un certain temps daccrotre sa goal that HRAI has been working towards for some time.capacit dinfluencer le programme des gouvernements. Les Initial investments in political advocacy initiatives aided byinvestissements initiaux, aids par Impact Public Affairs, Impact Public Affairs have helped to raise HRAIs profile bothont contriburehausser le profil de lICCCR au point que federally and in Ontario, to the point where governments areles gouvernements demandent notre avis avant de lancer de seeking HRAIs input before initiating new policies. It is alsonouvelles politiques. Mais cest aussi un domaine qui exige an area, however, where constant attention and due diligenceune attention et une diligence constantes. Entretenir des is required. Maintaining effective working relationships withrelations de travail efficaces avec les principaux bureaucrates key bureaucrats is one thing; keeping the attention of electedest une chose ; garder lattention des gouvernements lus qui governments that are constantly shifting is another.changent constamment en est une autre. Streamlining government relations work:HRAIRationalisation du travail de relations is actively working to streamline the areas of focus for thegouvernementales : LICCCR travaille activementla associations government relations work. In keeping with this,rationalisation des enjeux de relations gouvernementales. the board has approved a framework of key categories thatDans cette optique, le Conseil dadministration a approuv will guide HRAIs government relations work and reporting.un cadre de catgories cls:They include:Rehausser la notorit et la rputation de lindustrie ; Promoting Industry Awareness/Reputation; Politique, programmes et rglements Environmental Policy, Programs and Regulations; environnementaux ; Workforce/Human Resource Development;Dveloppement de la main-duvre et des ressources Regulatory and Trade Harmonization; humaines ; Constructive Utility Relations; andHarmonisation rglementaire et commerciale ; Effective Codes and Standards DevelopmentRelations constructives avec les services publics ; Ensuring members are engaged in GR laboration de codes et de normes efficaces.The 2017 membership surveys indicated that members Sassurer que les membres participent aux RG did not feel fully connected to the government relations andLes sondages de 2017 ont indiqu que les membres ne advocacy work being conducted at HRAI. To overcome thisse sentaient pas pleinement connects aux relations gouver-limitation, the association is initiating new mechanisms thatnementales de lICCCR. Pour surmonter cette limitation, will allow all members to have direct input on key issues thatlassociation met en place de nouveaux mcanismes qui matter to them and their businesses. Communication effortspermettronttous ses membres de sexprimer directement. have been improved, and our survey results show we areLes efforts de communication ont t amliors, et les rsul-already seeing improvements in this metric.tats de notre enqute montrent dj des amliorations. It should also be noted that HRAIs effectiveness as aIl convient galement de noter que lefficacit de lICCCR voice for the industry can be greatly enhanced by buildingpeut tre grandement amliore en tablissant des parte-partnerships with allied associations such as AHRI, CABAnariats avec des associations allies telles que lAHRI, lACAB and CIPH. These relationships effectively magnify the reachet lICPC. Ces relations amplifient effectivement la porte and visibility of HRAIs own efforts. There is indeed strengthet la visibilit des propres efforts de lICCCR. Lunion fait in numbers: our recent partnership with ORAC now givesla force: notre rcent partenariat avec lORAC donneHRAI increased prominence with government as we nowlICCCR une influence accrue, puisque nous reprsentons represent more than 1,000 contractors in Ontario. Conversa- dsormais plus de 1 000 entrepreneurs en Ontario. Des tions are underway in other regions of the country to achievepourparlers sont en cours pour faire de mme dans dautres similar scale. rgions du pays.Finally, Im pleased to announce that we will soonEnfin, je suis heureuse dannoncer que nous allons bientt introduce the Issues and Relations Tracking System (IRTS)introduire le systme de suivi des enjeux et des relations that will be available to our members online. It allows for(SSER) qui sera disponible en ligne pour nos membres. Il immediate oversight and tracking of progress on all GR andsagit dune base de donnes en ligne permettant au personnel regulatory files. Its a fully searchable, online database thatdes RG et aux membres de lICCCR daccder en temps rel provides GR staff and HRAI members with real-time access chaque dossier actif. to each active GR file.Cest une priode passionnante pour lICCCR. Nous Its an exciting time for HRAI. We are making a differ- faisons la diffrence avec le gouvernement pour faire en sorte ence with government to ensure your collective voice is heard.que votre voix collective soit entendue. As always, thank you for your continued support.Comme toujours, merci pour votre soutien continu. Spring 2020 Insight7'