b'KEYNOTESPEAKERS:KEYNOTE KEYNOTESPEAKERS: SPEAKERS:KEYNOTEMark JaccardSPEAKERS: The Citizens Guide to Climate Success: What Does This Mean Mark Jaccardfor HRAI?The Citizens Guide to Climate Success: What Does This Mean Mark Jaccardfor HRAI?The Citizens Guide to Climate Success: What Does This Mean for HRAI?Mark JaccardThe Citizens Guide to Climate Paul KrismerSuccess: What Does This Mean Paul KrismerLeaders as Role Models - Stepping Beyond the Limitations for HRAI? Leaders as Role Models - Stepping Beyond the Limitations of Management: How Leaders ANNUAL of Management: How Leaders Can Win the Hearts & Minds of ANNUAL Can Win the Hearts & Minds of Staff & CustomersStaff & CustomersPaul KrismerLeaders as Role Models - CONFERENCECONFERENCEStepping Beyond the Limitations of Management: How Leaders ANNUAL Can Win the Hearts & Minds of Paul Krismer2 0 2 0 Staff & Customers2 0 2 0 Leaders as Role Models - Stepping Beyond the Limitations of Management: How Leaders ANNUAL Can Win the Hearts & Minds of Staff & Customers AUGUST 23 - 25CONFERENCE AUGUST 23 - 25DELTA HOTELS VICTORIA OCEAN POINTE RESORTDELTA HOTELS VICTORIA OCEAN POINTE RESORTCONFERENCE Victoria, British Columbia2 0 2 0 Victoria, British Columbiawww.hrai.cawww.hrai.ca2 0 2 0 AUGUST 23 - 25AUGUST 23 - 25DELTA HOTELS VICTORIA OCEAN POINTE RESORTVictoria, British ColumbiaDELTA HOTELS VICTORIA OCEAN POINTE RESORTwww.hrai.caVictoria, British Columbiawww.hrai.ca'