b'MEMBER ENGAGEMENT / ENGAGEMENT DES MEMBREStalking points, but the power of the communications lies in themettre en place un programme qui encouragera ses membres fact that it will come directly from members. This approach se mettre en contact avec leurs dputs locaux afin de traiter will be particularly useful at times when HRAI is trying todes enjeux qui importentlindustrie. L encore, lICCCR get broad-based support for some desired action in Ottawa,fournira les connexions et les points de discussion, mais la including new legislation, programs, and regulations, etc.puissance des communications rside dans le fait quelles viendront directement des membres. Cette approche sera The Issues and Relations Tracking System (IRTS) particulirement utile au moment o lICCCR tente dob-Oversight and tracking of progress on all GR and regulatorytenir un large soutien pour de nouvelles lois, de nouveaux files (including codes and standards work) will rely on HRAIsprogrammes et de nouveaux rglements, entre autres. Issues and Relations Tracking System (IRTS), a fully searchable, online database that allows HRAI staff to record progress on filesLe Systme de suivi des enjeux etfor which they have responsibility. Each file will include a shortdes relations (SSER)description of the issue, a statement about what needs to be accom- Le suivi de lavancement de tous les dossiers de RG et de plished, a timeline for completion, the assignment of a lead person,rglementation (y compris les codes et les normes) sappuiera and fields to record progress towards the goal (see Figure 1). sur le Systme de suivi des enjeux et des relations (iMIS) As the repository of all up-to-date information on HRAIsde lICCCR, une base de donnes en ligne qui permet au active GR files at any given time, the IRTS will also become apersonnel denregistrer lavancement des dossiers dont il useful resource for communicating with members about resultsa la responsabilit. Chaque dossier comprendra une brve and progress on files. HRAI staff are developing a link betweendescription de lenjeu, lnonc de ce qui doit tre accompli, the IRTS and the membership database software that will allowun calendrier dexcution, la dsignation dun responsable et all members to self-select those specific issues about which theydes champs pour enregistrer les progrs (voir Figure 1).want to be informed on a regular basis.Ce systme permettra aussi de communiquer avec les Through this system, personnel responsible for updating GRmembres sur lavancement des dossiers. Le personnel de files will determine from time to time that an update should belICCCR dveloppe actuellement un lien entre iMIS et la shared with interested members. Once a file has been updatedbanque de donnes sur les membres de sorte que chaque (e.g., as a result of a meeting or some new correspondence) themembre puisse slectionner lui-mme les questions sur lead will trigger a push that will send an email to members,lesquelles il souhaite recevoir des misesjour priodiques. with a link to the updated information. Grcece systme, le personnel charg de la misejour Because member companies have varied interests anddes dossiers de RG dterminera de temps en temps quune information needs, the membership database will be amendedmisejour doit tre communique aux membres intresss. to include a detailed record of each members specific interests.Une fois quun dossier a t misjour (par exemple,la These interests will initially be determined via a member surveysuite dune runion ou dune nouvelle correspondance), le Spring 2020 Insight21'