ear foundation “Every day it seems we’re given a new puzzle to solve, and it’s that challenge of providing a solution for our customers that drives us,” says Russell. “It’s our technical ability that sets us apart.” Russell and his team are problem solvers, providing solutions at CDS since the early days. Back then, CDS was known as a one- stop sealant shop but they are much more than that and have been for some time. In the 50 years CDS has been in business, the team has evolved into experts in many markets including waterproofing, concrete repair, air vapour barriers, sealants, glazing and much more. DiGioacchino and the team have a vision: to be the construction supply company of choice in their market. One of the steps they are taking to achieve this vision is the creation of a training centre. There they will regularly host product knowledge seminars and workshops. Contractors, engineers, architects, and staff will be invited to learn about new products and new techniques as well as tried-and- true methods. Each seminar will end with a question-and-answer period, where all questions are welcome — the more challenging, the better! “I love coming up with the solutions the contractors are looking for,” says Russell. “New problems keep me on my toes.” (For more information about the seminars and workshops, contact Adrian Russell at adrianrussell@cdsco.net). Excellence Excellence is what CDS strives for. Specifically, operational excellence. With the move to the new location, CDS streamlined their internal processes, which enables them to manage their inventory more efficiently than ever before. Improved inventory management means they can have all product on hand when their customers need it. The CDS team is clearly committed to filling orders quickly, and operating efficiently translates to cost savings which are happily passed on to the customer. The New CDS Improved and innovative service, solutions, and excellence are the building blocks of the new CDS. Their mission statement says it all: “CDS is dedicated to servicing their customers by providing the best solutions for their projects at the lowest possible cost.” To get there, DiGioacchino knows he and his team have to stay true to the new CDS values: trust, respect, reliability, attitude, commitment, innovation. These words serve as a reminder of the promises CDS has made to their customers (see box below). “It’s a renovation,” says DiGioacchino. “CDS has a strong foundation, so with a new vision and a few upgrades, we will all see significant improvements that will make the new CDS even stronger.” The CDS promises... We will save you time! Interacting with us will be a seamless part of your business, and we will ensure you get your product quickly. We will have your product available! We will have the stock you need when you need it and have the ability to get it to your company and/or job site in the way you want it. We are committed to finding you the best solution! We will be your partners in understanding the best products for your job ensuring you are providing the best value and innovation to your customers. You can trust us! Working with CDS will always be safe and done in a respectful manner. We are your professional partner in your company’s growth. New streamlined processes are enabling CDS to pass even more savings on to customers.