USRL has worked effortlessly to provide the best value while continuing to provide personal service and top quality workmanship to its clientele. USRL is generously staffed with experts in obtaining and maintaining: •  Preventive maintenance •  Balcony reconstruction •  Railing replacement •  Window replacement •  Caulking and glazing •  Shear wall flashing •  Through wall flashing •  Interior renovations •  Exterior painting •  Chemical injection repair •  Pattern concrete and interlocking •  Masonry/brick repairs •  Concrete repair and resurfacing •  Metal cladding systems •  Pavement (various systems) • Excavation •  Garage slab rehabilitation •  Garage slab waterproofing •  Garage roof deck repair and reconstruction •  Concrete wall repairs •  Winter snow plowing and salting Most of all, our client base appreciated the ability to have all their requirements handled by one contractor. USRL also believes that in addition to its clients, its own staff and employees are equally important, especially to our success. Each member is treated with respect. If our staff and employees are treated well, the value of USRL soars and each team that works on a project will always give its best to each project. Therefore, USRL maintains core values that it follows every day: OUR VISION: To gain a reputation within the condominium industry as being a professional, reliable and honest restoration company that goes above and beyond to ensure customer satisfaction. GUIDING PRINCIPLES •  We will continuously improve our customer satisfaction levels by soliciting, listening and responding to feedback, testimonials and inquiries. •  We will set and hold our employees accountable for meeting specific and measurable objectives. •  We will reward and recognize our employees for their contribution to improvements in customer satisfaction and company efficiency. Technology •  Through leading technology efforts, we work to bring the innovations of tomorrow into the world today. MEMBER PROFILE RETAINING WALL RECONSTRUCTION BRICK REPAIRS BEFORE AND AFTER 18 THE OFFICIAL PUBLICATION OF THE SCAFFOLD INDUSTRY ASSOCIATION OF CANADA