b"E-LEARNING person is not an option. By havingteam members and leadership all(~2 hours) eLearning program that both families and team membersbenefit from improved care and workhelps long-term care frontline team learn about each other's role inexperiences, says Raquel Meyer,members to actively listen, recognize effective communication, we areManager of the Ontario CLRI and respond to families in distress creating a powerful way of learningat Baycrest. with compassion. The eLearning about, and practising together in,course focuses on compassionate care, explains Shoshana Helfenbaum,We recommend leaders speak withcare, the desire to offer kindness and Interprofessional Educator at thetheir teams before the training to finda willingness to help. The evidence-Ontario CLRI at Baycrest. out what would make the sessionbased tools and strategies offered most meaningful and to create ain Engaging Families in Distress will We encourage introducing the familyshared vision. Then, we advise themhelp improve care experiences for eLearning course to residents andto take the training togetherthatall involved. The program can be their family as soon as possible afterway leaders can be role models andaccessed at learn.clri-ltc.ca.they arrive in the home. You can evensupport practice change in a way that send it ahead of time as a part of yourdirectly addresses the needs of theFamily Values: An Educational Game welcome package to a future resident.care team, including residents andto Increase Family Engagement in You and your long-term care teamsfamilies. Finally, team members willCare Planning is a serious educational will see the best results by watchingflourish as leaders actively recognizegame created to encourageboth the family and the team as theyand reward them for putting thelong-term care team members train, and also by watching leaderslearned skills and behaviours and leaders to engage families in as they model the effort. Researchinto practice. resident care planning. This game shows that team members areis an enjoyable and effective way 85% more likely to use what theyLooking for more? There are to support behaviour change learn in their practice if leadershiptwo additional resources that alsotowards consistent engagement and provides performance feedback andenhance family engagement. For acollaborative care planning among rewards positive change. Whendeeper look into how team membersteams, residents and families. It also leaders support their teams to putcan provide compassionate care,improves role clarity among care the value of compassion into action,Team Essentials eLearning: Engagingteams. You can download it ateveryone wins. Residents, families,Families in Distress is a longer clri-ltc.ca/familyvalues. LTCTCarefoam has been helping sta solveLong Term Care seating challenges forover 14 years.Our chairs safely seat non-ambulatory residents that require accommodation for positioning, and to reduce injury from uncontrolled movements or dementia related agitation.Check the chairs out at www.carefoam.comContact us for more information or to arrangefor a demonstration and evaluation. canadasales@carefoam.com 866 332 3356www.oltca.com LONG TERM CARE TODAY 17"