b'FALL 2019VOLUME 7 ISSUE 2CONTENTSAll rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the Heating, Refrigeration and Air Conditioning Institute of Canada.Articles and information in this magazine represent the opinions of the writers and the information that, to the best of our knowledge, was accurate at the time of writing. Users of any information contained in Insight are encouraged to validate that information by independent means.INSIGHT is printed on 10% postconsumer FSC certified paper using soya based10 13 22inks. When necessary to mail an issue in an enclosure, we use an environmentally-friendly, 100% oxo-degradable poly-wrap.Published November 2019 for:Heating, Refrigeration and Air Conditioning Institute of CanadaFEATURES2350 Matheson Blvd. East, Suite 101 Mississauga, Ontario L4W 5G9Publisher 16 One on one with HRAIs new chair Robert ThompsonEditorTtette avec le nouveau prsident du Conseil de lICCCR Roma Ihnatowycz By/par Kelly ParkerSales Executives18 HRAI as the voice of the industry Bill Biber, Nolan Ackman,Ashley Huston, Jack Smith,David TetlockLICCCR, porte-parole de lindustrie Senior Graphic DesignerBy/par Martin LuymesJames T. MitchellGraphic Designer 22 A new government Marisa GiesbrechtPublished by: Un nouveau gouvernementBy/par Huw WilliamsMediaEdge Publishing Inc. DEPARTMENTS33 South Station Street North York, ONM9N 2B24 Message from the President Toll-Free: 1-866-480-4717 robertt@mediaedge.ca Bridging the gap 531 Marion Street Winnipeg, MB Canada R2J 0J9Combler le foss Toll Free: 1-866-201-3096By/par Sandy MacLeodFax: 204-480-4420 www.mediaedgepublishing.com 8 HRAI Spotlight:PresidentKevin Brown Taking the pulse of the association / Prendre le pouls de lassociationSenior Vice-President Robert Thompson Promoting HVACR / Promouvoir le CVCR Director, Business Development Annual Meeting & Conference / Assemble gnrale et congrs annuel Michael Bell Welcoming new faces / De nouveaux visagesBranch Manager Nancie Priv Residential Ventilation courses / Les cours de ventilation rsidentiellePublication Mail Agreement 24 Upcoming Events#40787580 Please Return all Undeliverables to Heating, Refrigeration and Air 26 Professional Services DirectoryConditioning Institute of Canada2350 Matheson Blvd. East, Suite 101 Mississauga, Ontario L4W 5G9Fall 2019 Insight3'