b'CERC BOARD BUILDING UP THELEADERSHIP TEAMBy Matthew BradfordCERC is pleased to welcome three new board members to its leadership team: Patricia Jaguelin Serwe, Melody Jones and Mark Schueler. All three bring significant experience to their new roles, and CERC is confident their unique insight will strengthen the associations decision-making in these challenging times.WHAT IS YOUR members feedback, try out new ways [of PROFESSIONAL BACKGROUND? doing things], recognize emerging trends Im a Global Mobility Professional withand drive change. over 15 years experience in Europe andWHAT DO YOU VIEW AS THE KEY CHAL-North America. Originally from France,LENGES FACING RELOCATION TODAY?I hold a bachelors degree in businessRelocation is facing numerous chal-administration. I followed my husbandlenges following the COVID-19 crisis, on assignments to the U.K. and the U.S.such as remote work, increased supply and fell in love with the industry; there ischain issues, rising cost of housing or always something new. Ive held a varietylack thereof, inflation, labour shortage of roles, strategically building my expertiseand new legislation that is not favourable in all aspects of global mobilityfrom ato workforce mobility. The industry has move coordinator in the U.K., a destina- always had to deal with ups and downs tion services consultant in France andand adapted well over the years. Whats an operation manager at two Canadianremarkable today, however, is the pace of RMCs. More recently, Ive expanded intochange in the context of increased pressure the corporate side of global mobility, first PATRICIA JAGUELIN SERWE at Bombardier, and now at CGI.to provide sustainable services and manage Global Mobility Region LeadWHY DID YOU DECIDED TO JOIN high, responsible social engagement.CGI Inc. THE CERC BOARD? WHAT WILL BE YOUR PRIORITIES Im a long-time member of CERC,DURING YOUR TERM?involved in the Regional and ResearchMy priority initially is to get to know my Committees; Im also an SME forfellow board members and work collab-corporate mobility management in theoratively with them. My primary focus CERC SME program. I thought aboutwill be on re-engaging existing members in playing a more influential role over thethe Eastern Region (Province of Quebec) years and was thrilled to join the boardand attracting new ones. Ill also continue this past September. I bring an extensiveto advance CERCs mission to provide understanding of the global mobilitymembers with relevant research and industry, and thanks to my experiencesknowledge transfer on workforce mobility with both RMCs and corporate organiza- and [want] to invest more time in promo-tions, I have a good understanding of theting diversity, inclusion and mental health challenges and support members fromat work, and in CERCs charity of choice, both groups require. I like to listen toTalent Beyond Boundaries. 16PERSPECTIVES Winter 2022'