b'PERSPECTIVESThe Official Publication of the Canadian Employee Relocation Council SUMMER 2020 Volume 16 Issue 2COVER STORY12 PANDEMIC RESPONSE: How relocation management companies copedwith the outbreak of COVID-19 By Matthew Bradford16 Staying Connected in a Disconnected World: 12Service providers are on their toes rising to newchallenges in the time of COVID-19 By Sarah B. Hood18Time for New Strategies:CERC Webinar looks at protecting people,operations and values through a global crisis By Oksana Buhel20 CERC Survey: The ongoing impact of COVID-19 oncorporate travel and employee relocations 16DEPARTMENTS6 Message from the Chair By Ann Stafford8 Message from the President By Stephen Cryne10 Industry News 11 New Members 18 22 Professional Services Directory'