b'TICKETING SOFTWAREThe advent ofE-TICKETING By Warren HeeleyE-ticketing software is proving a game changer for moving aggregates from one location to anotherT icketing is a process used to verifyE-ticketing started to gain a foothold in the industry during the COVID pandemic, that the correct type and weight ofconstructionmaterialsare being picked up by a hauler at a quarry or other site. The ticket shared with the hauler results in a transaction record used to notify parties in the supply when the government introduced measures aimed at limiting human contactchain that the materials are being shipped and it triggers necessary payments, inventory adjustmentsandaccountingprocessesforeliminated. The e-ticket made available to aand on time is important for retaining well-thetransaction. hauler at the scale house opens a project inperforming partners.the software that speeds up and efficiently All that is well and good, but in reality,managesandreconcilestheprojectfromThe system software also stores data that ticketing hasnt always been an easy process,start to finish. canbeusedforanalyticsoftheprocess. or a swift one. As the industry increasinglyAnalyticsprovideabetterunderstanding shifts to e-ticketing, however, we are seeingBENEFITSofcustomerneeds,issuesandsatisfaction improved efficiencies. As the need for connectivity in the digitallevels, which help companies make informed worldincreases,sodoestheneedforbusinessdecisionsandpredictfuture Historically, the paper ticketing processefficiencyandeliminationofwastedtimecustomer needs. The software also assists in has been fraught with problems because ofin the workplace. Automatic or e-ticketingverifyingthatregulatorycompliance(e.g., lost paper copies and the repetitive enteringsoftwareusesasinglesystemtomanageroad weight limits) is being met when the of the same information into a number ofmaterialtransportation,includingtrackingloaded trucks leave the scale house. systems in the supply chain, says Sameerand accounting processes. More importantly, Bhalla,CEOofTread,atransportationthesoftwareprovidesareadysourcetoAnother benefit is the reallocation of staff management system company. Automatic ordealwithconcernsfrompartiesintheresourcesduetoe-ticketingefficiencies. e-ticketing simply reduces errors, saves timesupplychain.Large teams of people are needed to make throughoutthechainofcustodyandcanthe paper system work. Smaller e-ticketing enhance safety during material transport.As ticket information is shared within theteams are more effective and productive by chain, customer concerns can be dealt withavoiding duplication and eliminating paper Bhallasaysthereareanumberofeffectively and in less time than paper systemschasing.Withlesstimespentonsimple softwarepackagesavailableinthemarketwheresometimesimportantinformationadministrative tasks, teams can concentrate that can automate the ticketing process atfallsthroughthecracks.Onetangibleonservicetopartnersinthee-ticketing thescalehouseorthroughthecompletebenefit is that e-ticketing software provideschain. This frees up staff resources.transportation chain to the jobsite or plant.prompt payment of truck drivers who are Antiquated written reports, paper tickets andtypicallyindependentbusinesspeople,AccordingtoMichaelHoagland,vice the relentless chasing of paper records aresaysBhalla.Payingtruckersaccuratelypresident of regional sales with Command 30 AVENUESFALL 2023'