b'PARTNERS IN CAREThe majority of our caregivers are here to provide meaningful connection to their loved one, says Filiatrault. That social aspect, engagement, and support of their needs, wants and wishes, is just a different part of careas essentialto our residents well-being asphysical care.Improvement opportunitiespeopleCare now has over 1,150 designated family caregivers. In any given week, we are supporting hundreds of these care partners in safely spending precious time with theirDesignated family caregivers at work. Photos courtesy of peopleCareloved ones in our homes. With a research funding grant from Healthcare Excellence Canada, peopleCare is working with the Ontario CLRI to evaluate the program. Through interviews, surveys and panelWe never discussions, the study will identify what is working well and where enhancements could better supportcall itresidents and families.According to Lead Researcher Jamesa day.Conklin, the pandemic brought up questions like: What kind of care should families provide? Should we formalize family caregiver programs? And how do we acknowledge and recognize family caregivers?Workplace issues never sleep. When you step back from the dataThats why our 24 hour line is weve gathered, its apparent theanswered by a Sherrard Kuzz program is universally seen as valuable,lawyer every hour of every says Conklin. The opportunity nowday, even on holidays.is to keep thinking about how best toIf youre an employer, continue integrating families into theWhatever the issue. community of the home.Whatever the time. were the only callWhats next? Our 24 hour line means ouryou need to make.The pandemic has shown that despiteclients sleep well at nightany misgivings or challenges, it iseven if we sometimes dont. 24 HOUR 416.420.0738possible to successfully and safely engage families to support resident care and well-being in all situations. Along with the opportunity to continue building meaning and value into our overall program and resources, peopleCare now has a pool of informed and engaged family caregivers that could be tapped, for example, to strengthen and bolster our Family Councils.sherrardkuzz.com | 416.603.0700 | 24 Hour 416.420.0738In the meantime, to appreciate the250 Yonge St #3300, Toronto, ON M5B 2L7 | @sherrardkuzzprograms positive impact, one need look no further than the many family www.oltca.com LONG TERM CARE TODAY 35'