b'ContentsISSUE 1 2024COVER5BEST BEHAVIOURBOMA BEST principles captured in 5 QuadReals approach By James PetersFEATURES12 CARBON PATHWAY STUDIES 101Finding your way to net zeroBy Matthew Bradford15OTTAWAS DEEP RETROFITACCELERATORPROGRAMA key net zero resource for building owners and managersBy Matthew BradfordDEPARTMENTS4 WELCOMEMESSAGE15 18PROFESSIONAL SERVICES DIRECTORYAN OFFICIAL PUBLICATION OF THE BUILDING OWNERS AND MANAGERS ASSOCIATION OF OTTAWA3'