THE ONLY SOURCE FOR PROFESSIONAL ICI ROOFING CONTRACTORS IN ONTARIO ORN 14  ONTARIO ROOFING NEWS – ISSUE 1 2019 New construction 51% 49% maintenance INSIDE REGION 83% OUTSIDE REGION 17% bidding 54% privately-won/ sole-source 46% repeat customers 72% new customers 28% OF CONTRACTORS GAVE HIGHEST POSSIBLE SCORE 37% 72% RECRUITING SKILLED WORKERS 50% 34% 30% 30% AGING WORKFORCE PROVINCIAL POLITICAL ENVIRONMENT KEEPING UP WITH NEW TECHNOLOGIES CHANGES TO NAFTA/NEW USMCA 19% GOVERNMENT COMMUNITY BENEFITS EXPECTATIONS Contractor Concerns (% indicating significant concern over next 3 years)1 OCS Contractor Survey Work Picture for 2019 Contractors were asked to estimate their sources of business in 2019 in order to establish an overall work picture for Ontario’s ICI construction sector. Just under half (49 per cent) of ICI work in the province is expected to be done on new construction proj- ects, with new construction work accounting for more than half in the eastern (54 per cent) and southwestern (52 per cent) regions. Contractors anticipate doing 83 per cent of their work within their own region in 2019, while going outside of their region for 17 per cent of their business. ICI contractors expect that 46 per cent of their business in 2019 will be won through bidding, compared to 54 per cent won privately or sole-source. In the northern and southwestern re- gions, contractors anticipate winning more than half of their work through bidding (61 and 51 per cent, respectively). In Ontario overall, 72 per cent of ICI contractors’ work in 2019 is expected to come from repeat customers, and 28 per cent from new customers. Work from new customers is forecasted to be highest in northern Ontario at 34 per cent. Construction Industry Challenges Survey participants were asked to rate a series of challenges in order to establish what Ontario’s ICI contractors’ greatest con- cerns are over the coming years. Among these challenges, the big- gest concern of contractors is recruiting skilled workers, with 72 per cent indicating that it was a significant concern (a significant concern being a score between 5-7 on a 7-point scale). Further- more, 37 per cent of contractors assigned recruiting skilled workers the highest possible score (7 out of 7). Aging workforce was the next greatest concern of contractors, with half (50 per cent) indi- cating that it is a significant concern. Among the other challenges listed the provincial political en- vironment was rated as a significant concern by 34 per cent of contractors, followed by keeping up with new technologies and changes to NAFTA/USMCA (both 30 per cent) and meeting gov- ernment community benefits expectations (19 per cent). Thirty- five per cent (35 per cent) of contractors gave the lowest possible score to meeting community benefits expectations, meaning that they do not consider it to be a concern at all. 1 Per cent giving a score between 5-7 out of 7