www.oltca.com LONG TERM CARE TODAY 17 QUALITY & INNOVATION AWARDS 2018 the Residents’ Council, Family Council, and at staff town hall meetings. The home has an open-door policy for residents and families to approach managers at any time and a commitment to proactively identify and address any concerns. The management team also works closely with their Residents’ Council, involving them in the planning of all aspects of resident activities. Together, they plan cultural programs, community involvement, religious/spiritual programs, welcome lunches, and social programs to foster friendships in the home. There are also special rituals at the end of life so that residents can be honoured and mourned by their friends in the home as well as their families. The home has a hospitality suite which includes a private ensuite bathroom and shower that is available for family members to stay overnight, especially when their family member is at end of life. Community engagement is another key piece of the Longfields Manor approach. The home hosts intergenerational programs that include high school students and a mother/baby group, community yard sales, and fundraising for local charities. The Humane Society visits for pet therapy; a local ice cream truck comes weekly. “Life interests don’t stop when walking through the doors of our home,” says Jim Stevenson, the Residents’ Council President. “I can honestly say that the environment has shifted over the past year to create a community within. I personally feel empowered and part of a family where my opinions are valued.” LTCT BE THE BEST OF BOTH. Advance your career in healthcare in just 12 months with the UBC Master of Health Leadership and Policy degree. With a unique combination of graduate-level courses from the UBC School of Nursing and the UBC Sauder School of Business, this hybrid professional master’s degree will give you the skills and confidence to take your career in new directions. Master of Health Leadership and Policy Learn more at mhlp.ubc.ca/OLTCA.