b"Nonetheless, Robbins goes out of his wayacross the border. He doesnt want to to help transferees. He recalls one clienttransmit the virus to a new location.driving to Canada from California while his household goods were in transit. TheLangille has also risen above his own client expected his mother-in-law to clearchallenges to help others out. I had one the goods at the border, but she arrivedcustomer going to Newfoundland. When without documentation. I helped themI loaded him in Calgary, he was heading out. I spent an extra hour-and-a-half,through the U.S. and knew he would Robbins says. We got in touch with himhave to isolate in Newfoundland. So I and he prepared a letter while she wentbasically delivered his goods and deliv-back home to get her passport. ered his car to the hotel.In another case, Robbins picked up a ship- The logistics of moving have especially ment on November 19 and delivered it onbecome more complicated, for everyone January 11, holding the goods in the truckinvolved. The day the border closed, in a secure lockup in the interim. [Thewe had a lot of shipments in transit, and client] didnt have her work visa in placepeople were panicked, says Carol Gracie, until the new year, he explains. And itcorporate move management coordinator Imperial Suites' Shannon McGuey sewedwas good for me in a way, because I got tofor Taylor Moving and Storage. We had 650 masks and distributed them at nospend time with my family. to be creative. We had to do some thinking cost to her community outside the box to provide our customers KEEPING EVERYONE SAFE with some sort of security.places to eat and, in some cases, evenBob Langille drives for Highland Van &Gracie spent hours on the phone with bathrooms. Personally, I cant surviveStorage Ltd., another agency of Atlas Vancustoms officials while transferees waited on fast food, says Glenn Robbins,Lines. My biggest issue with this wholeanxiously at a port of entry. We were able scenario has just been isolation and trying professional van operator for Campbellto stay healthy, he says. When it comes toto do some temporary workarounds so Van Lines, an agent for Atlas Van Linesthe local workers hired to help unload thecustomers did not have their goods held (Canada) Ltd. During the week I trytrucks, Langille ensures they are maskedin bond for extended periods of time, she to eat regular food, but most of thoseand follow social-distancing protocols assays. When former U.S. President Donald places are still shut down, he says. Themuch as possible. He also follows up aTrump halted work visas, Gracie fieldedCOVIDU.S. is really bad; during the day you goweek later to confirm they are healthy andcalls all weekend from people in transit who without sometimes. COVID-free before making his way backfeared their visas might not be activated.Spring 2021PERSPECTIVES19"